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Refund Policy

Lord Puneet ("us", "we", or "our") is committed to providing our customers with high-quality products and excellent customer service. If you are not satisfied with your purchase, we offer a refund policy as outlined below.

Eligibility

To be eligible for a refund, you must meet the following criteria:

Custom or personalized products are not eligible for a refund unless there is a manufacturing defect or error on our part. For refund eligibility, a video proof of the unboxing process is mandatory to validate your claim.

Refund Process

To request a refund, please contact us at contact@lordpuneet.in with your order number and reason for the return. We will review your request and provide instructions for returning the product.

Once we receive the returned product and verify its eligibility for a refund, we will process the refund within 7 business days. The refund will be issued to the original payment method used for the purchase. Shipping and handling fees are non-refundable, and the customer is responsible for return shipping costs.

Exceptions

We do not offer refunds for the following products:

We reserve the right to refuse any refund request that does not meet our eligibility criteria or violates our refund policy.

Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at contact@lordpuneet.in.